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TeleVantage
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As small and medium-sized
businesses grow, they often struggle with
phone systems that can’t grow with them.
With its best-in-class IP telephony and
feature-rich functionality, Vertical’s
TeleVantage system unlocks the hidden
potential inside your existing phone system,
helping your people and your business work
more responsively, productively and
profitably. |
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Top Reason |
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If your customers can’t get
through quickly when they call, they might
go elsewhere.
TeleVantage’s
sophisticated call routing not only ensures
that every inbound call is answered promptly
and routed appropriately, but also gives you
the power and flexibility to implement
special features – such as priority handling
for
VIP callers, or voice
broadcasting of limited-time offers – that
increase customer satisfaction and loyalty. |
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Powerful Benefits |
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Users can instantly
locate and check the status of
co-workers, initiate conference calls or
access contact information, so they
spend less time searching for numbers
and transferring calls.
Sophisticated “find
me” call routing capabilities ensure
that your employees receive important
calls at any time, and in any location.
Voicemail messages are
consolidated within a single account for
quick, easy retrieval and response. Your
team can record and store voice messages
or live conversations, and create
personalized, targeted voice and
broadcast messages that save time and
enhance communication.
With TeleVantage’s
award-winning point-and-click interface,
employees can quickly and easily take
advantage of everything the system has
to offer. |
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Flexible, Standards Based
Communications
The trend toward standards-based
communications and the convergence of voice and data are
revolutionizing the telecommunications industry. The open,
standards-based architecture of TeleVantage provides significant
advantages over proprietary phone systems.
TeleVantage runs on highly scalable,
high-performance voice-processing hardware from Intel. Intel makes
easy-to-administer converged communications solutions designed to
enable development for companies the world over.
Because TeleVantage is
software-based, you can upgrade your hardware infrastructure and
adopt new configurations such as VoIP without incurring major
expenses. With TeleVantage, installing new features is as seamless
and simple as a software upgrade.
Open standards make integrating
third-party business application software such as contact managers
and CRM applications much easier. TeleVantage runs on Windows and
resides on your LAN, just like any server. That means users and
administrators can interface with the telephone system from their
desktop PCs, e-mail clients, Web browsers, and contact management
applications.
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